Work-centred Design And Decision Support In
An Adaptive Decision-Enabling And Proficiency
Toolkit (ADEPT
Author(s)
A. Hafich, H.B. Sorensen & J. Owens
Abstract
This paper describes the work-centered design of a system to be used by satellite
systems operators and the decision support provided. The United States Air
Force (USAF) satellite domain is dynamic, stressful, and cognitively demanding.
In this paper, we focus on the specific ways in which ADEPT provides decision
and performance support to satellite operators, as well as the benefits of
providing such support – improved accuracy, faster task performance times, and
greater opportunity for on-the-job learning.
Keywords: decision support, performance support, satellite systems, workcentered
design, information comprehension, task performance.
1 Introduction
The Adaptive Decision Enabling and Proficiency Toolkit (ADEPT) was
designed using a work-centered design approach w
Keywords
Related Book
Other papers in this volume
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