A Framework For E-commerce: Its Evaluation
Author(s)
A. Zailani & M. Yazid
Abstract
E-commerce is an important element in the manufacturing industry such as
MODENAS for them to participate in the worldwide markets globalization.
However, determining a right framework for e-commerce solutions and
evaluating its potential for success is a major challenge. Most of the frameworks
are quite general and usually depend on the country or organizational needs. At
the same time, the significant studies of its contribution to the organization are
not properly addressed. As a result, the potential for success of the proposed
framework is always questionable and need further explanation. Thus, this paper
shows and evaluates the actual implementations of a framework called
MODENAS Enterprise Web-Based Systems for E-commerce (MEWS) by using
the Cost Benefit Analysis (CBA) and System Performance (SP) methods.
Keywords: e-commerce, potential for success, framework, implementation,
evaluates, Enterprise Web-Based Systems.
1 Introduction
Internet technologies and application have grown more rapidly than anyone
could have envisioned just five years ago, opening up new frontiers and
interaction between consumers, business and trading partners [1]. Electronic
commerce, or e-commerce, is a very broad term. The universal definition of ecommerce
can be summarized as the buying and selling of goods and services
via electronic means such as the Internet [10]. E-commerce uses computer
technology to automate and streamline the complex processes in an effort to
reduce operational costs and create greater profit margins [5]. The transactions
undertaken in e-commerce usually involve buyers, suppliers, and information
service providers (ISP). Usually, the technologies used for e-commerce includes
electronic data interchange (EDI), e-mail, electronic bulletin board systems,
electronic catalogs, electronic forms, finance and banking technologies, smart
Keywords
e-commerce, potential for success, framework, implementation,
evaluates, Enterprise Web-Based Systems.
Related Book
Other papers in this volume
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