Psychological Models And A Simulation Method
To Evaluate A Train-rescheduling Plan With
Passengers’ Dissatisfaction
Author(s)
K. Yamauchi & C. Hirai
Abstract
We propose psychological models and a simulation method to evaluate a trainrescheduling
plan from a passengers’ viewpoint. Currently we do not have a
refined and established evaluation method available for a train-rescheduling plan
because there are too many aspects to consider such as the scale of train traffic
disruption and the extent of passengers’ disadvantages. In this paper, we focused
on passengers’ dissatisfaction as the most important aspect for commuter trains
to evaluate a train-rescheduling plan. Firstly, we made a psychological model of
passengers’ dissatisfaction to understand its determinants. Secondly, we made a
simplified model and built it into a simulation system to calculate values that can
indicate passengers’ dissatisfaction to evaluate a train rescheduling plan.
Keywords: passengers’ dissatisfaction, psychological model, train rescheduling,
web-based questionnaire, simulation.
Keywords
passengers’ dissatisfaction, psychological model, train rescheduling,
web-based questionnaire, simulation
Related Book
Other papers in this volume
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