Paperwork Reduction By Means Of Data Mining
Author(s)
A. Pagnoni, S. Parisi & D. Attorrese
Abstract
This paper suggests the use of data mining to design user-tailored on-line forms.
By clustering the database of already submitted forms along relevant user
attributes, it is possible to design user-specific forms that reflect the submission
profile of each cluster of users. Such forms will contain only entries that are
usually filled out by the users in the associated cluster; moreover, class-specific
entries will be pre-compiled; all computations will be carried out automatically.
Forms of this kind require less time to b fill out, and are less error-prone. The
paper introduces this paperwork reduction strategy by means of an application
for the Italian health and social security service. The unsupervised neural
network used by our clustering algorithm is discussed in some detail.
1 Introduction
Filling out forms—tax returns
Keywords
Related Book
Other papers in this volume
Warning (2)
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Code
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