Performance Management In Port Authorities
Author(s)
W. D. Jaffar, G. A. Berry & I. Ridley
Abstract
Performance measurement and improvement are essential activities that ports use
to enhance their competitive position in the global market. This study
investigates this topic in container ports. The aim of this study is to explore the
sensitivity of the performance enablers in the port performance model of Jaffar
and Berry [1]. The performance measure that is used in this model for the
container ports is the Twenty Equivalent Unit (TEU), and the port performance
predictor variables were: leadership commitment to excellence, modern
technology, the efficiency of the terminal, port size, and the port hinterland. This
paper investigates the change of the TEU over 5 years (start of 1999–end of
2003) using time series analysis. The sample that was used in this study includes
container ports in the Middle East, Far East and Europe. Based on the sample
used, the paper suggests that the most sensitive enablers in affecting the
performance of container ports are the port capacity and the crane productivity.
Keywords: container ports, TEU, performance management.
1 Introduction
The major reference books on ports list around 3500 to 4000 ports worldwide
Alderton [2]. This study concentrates mainly on container ports and investigates
their performance. Container Ports can be defined as places with facilities for
shipping lines where equipment are available to handle container flow from
vessels to rail or road, and vice versa. The container port consists of the
container yard, which is situated between two demands, one associated with the
transfer of containers between the container yard and the containership, and the
other associated with the transfer of containers between the container yard and
the hinterland (road/rail).
The subject of container port performance measurement and improvement is
an important issue facing port management. This paper investigates the port
Keywords
container ports, TEU, performance management.
Related Book
Other papers in this volume
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