Sustainable Flexible Transport Services:
A Solution Against Social Exclusion
Author(s)
D. Ramazzotti & A. Lois
Abstract
Studies demonstrated that inadequate transport services may create barriers and
limit individual and group participation in the normal range of activities.
Availability of sustainable transport services can potentially play a very
important role in influencing many factors that are enveloped by the concept of
social exclusion; in most circumstances inclusion means participation in
processes and activities and participation strongly depends on the physical access
to facilities.
The right to mobility must be guarantee to mobility-impaired people
(children, the elderly and the disabled) even in low demand areas and in the
presence of a fragmented public transport service. The Public Transport
Authorities (PTAs) can and have to influence and encourage the diffusion of IT
based flexible transport systems, being able to link and optimize demand and the
offer of transport.
Keywords: social and cultural issue, sustainable, flexible transport service.
1 Introduction
The right to mobility is a social need and Public Transport Authorities (PTAs)
have the mandatory mission to grant it: they are key in the transport chain,
because they are able to link demand (citizens and policy-makers) and the offer
of transport (operators); furthermore they are skilled in planning, organizing,
awarding and controlling services, eventually creating synergies through a webbased
platform, hosted and maintained by the PTA itself, where a specific
Keywords
social and cultural issue, sustainable, flexible transport service.
Related Book
Other papers in this volume
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